Life in Poland becomes significantly easier when using government online services. Today, many issues can be resolved without visiting the urząd: submitting applications, paying taxes, checking medical prescriptions, registering a business, or obtaining official certificates. For most services, having a PESEL number and Profil Zaufany — a free electronic signature that provides access to government platforms — is sufficient.

Zebraliśmy najważniejsze usługi rządowe w Polsce, które będą pomocne dla obcokrajowców.

Government Online Services in Poland for Foreigners: A Complete Guide to Electronic Services

Polska aktywnie przekształca usługi rządowe w formę cyfrową. Dziś cudzoziemcy mieszkający, pracujący lub studiujący w kraju nie muszą już osobiście odwiedzać dziesiątek instytucji: wiele spraw można załatwić online.

Checking taxes, obtaining medical information, submitting applications to the urząd, viewing insurance data, or registering a business — all of this is available through government online platforms

For most services, a PESEL number and Profil Zaufany — free electronic identification that allows you to confirm your identity online — will be needed.

Let's break down the main government online services in Poland that will be useful for foreigners

What to Do First After Moving to Poland

Before using government services, it is worth preparing a few important things:

Obtain a PESEL Number

PESEL to indywidualny numer identyfikacyjny używany w prawie wszystkich procedurach urzędowych

It is needed for:

employment and tax calculations;
visiting doctors;
receiving social benefits;
document processing;
using some electronic services.

Foreigners can obtain a PESEL number at the local office (urząd gminy or urząd miasta)

Create a Profil Zaufany

Profil Zaufany jest głównym narzędziem do cyfrowej komunikacji z rządem

It functions as an electronic signature and allows you to confirm your identity without visiting an institution

With Profil Zaufany, you can:

sign official documents;
submit applications;
receive responses from government authorities;
access various government systems.

Dla cudzoziemców to jedna z najważniejszych usług po uzyskaniu numeru PESEL

Gov.pl — Główny Portal Usług Publicznych w Polsce

Gov.pl to główny portal rządowy, który gromadzi usługi elektroniczne z różnych instytucji.

Through it, you can:

submit applications;
obtain government information;
check document requirements;
find necessary institutions;
use other electronic services.

For foreigners, the portal is especially useful for resolving issues related to documents, residency, employment, and official procedures

Instead of creating dozens of separate accounts, Poland uses a unified login system, Login.gov.pl.

Authorization is possible through:

Profil Zaufany;
internet banking;
electronic signature;
other identity verification methods.

After logging in, the user gains access to related government platforms

mObywatel — Government Services on Your Phone

mObywatel to oficjalna aplikacja rządu polskiego, która konsoliduje różne dokumenty i usługi cyfrowe

In the app, you can:

receive notifications from government authorities
check some documents;
use electronic services;
block your PESEL number;
check vehicle data.

It is important to note that not all functions are available to foreigners. Some capabilities depend on the type of document, residency status, and possession of Polish electronic documents.

Nevertheless, the app is becoming an increasingly important tool for people who live permanently in Poland

Internet Patient Account (IKP) — Electronic Medicine

IKP to osobisty konto pacjenta w polskim systemie ochrony zdrowia

The service is especially useful for foreigners who are officially employed and have NFZ health insurance

Through IKP, you can:

obtain an electronic prescription;
check prescription history;
view referrals to specialists;
check treatment information;
obtain data on medical services.

For example, if a doctor issues an electronic prescription, it can be found in the personal account without a paper document

ZUS is responsible for social insurance in Poland. Through the electronic account, you can monitor your relationship with the system

The service is useful for:

employees under umowa o pracę;
entrepreneurs;
people receiving benefits.

Through PUE ZUS, you can:

check if the employer is paying insurance contributions
view sick leaves;
submit applications;
check payments;
obtain information about future benefits.

Dla cudzoziemców jest to szczególnie ważne, ponieważ umożliwia im samodzielne sprawdzenie, czy są oficjalnie zarejestrowani.

e-Urząd Skarbowy — Tax Online

Polski urząd skarbowy ma również swoje własne konto elektroniczne.

Through e-Urząd Skarbowy, you can:

check tax data;
obtain certificates;
view calculations;
submit documents;
pay some obligations.

The service significantly simplifies interaction with the tax office without visiting the urząd skarbowy

Twój e-PIT — Annual Tax Declaration

Every year, the Polish tax office prepares a preliminary PIT declaration

Through Twój e-PIT, you can:

check the prepared document;
change data;
add tax deductions;
wybierz organizację, aby przekazać 1,5% podatku
confirm the declaration online.

For many employees, the process takes just a few minutes

Praca.gov.pl — Employment and Job Services

The government portal Praca.gov.pl is designed for job searching and interaction with employment centers

Foreigners can use it for:

searching for job vacancies;
obtaining labor market information;
submitting applications;
registering with the employment service.

The portal is especially useful for people who are looking for a new job or want to change their professional field

Biznes.gov.pl — Starting a Business in Poland

Foreigners who want to work for themselves can use Biznes.gov.pl

Through the portal, entrepreneurs receive information about:

business registration;
taxes;
entrepreneurial obligations;
licenses;
permits.

Wiele procedur dla właścicieli jednoosobowych można zrealizować online.

ePUAP — Elektroniczna korespondencja z instytucjami

ePUAP od dawna jest główną platformą do elektronicznej komunikacji z rządem

Mimo rozwoju nowych systemów, wciąż jest używany przez wiele instytucji

Through ePUAP, you can:

send official letters;
submit applications;
receive responses from authorities.

For example, some applications to local offices can still be submitted through this system

CEPiK — Services for Drivers

Car owners will find the CEPiK system useful.

It allows you to check:

vehicle data;
vehicle history;
information about driving licenses;
penalty points.

Before purchasing a used car, this service helps check its history

Emp@tia to rządowy portal usług społecznych

Through it, you can obtain information about various support programs and submit some applications

The service is related to issues such as:

family benefits;
social assistance;
payments for specific population groups.

eKRS — Company Verification

eKRS is used to search for information about companies and organizations registered in Poland

With the service, you can:

check a company before signing a contract;
obtain company data;
download official extracts.

To jest przydatne zarówno dla pracowników, jak i przedsiębiorców.

Blocking a PESEL Number: Protection Against Fraud

One of the new important features is the restriction on the use of the PESEL number

After activating the block, fraudsters will not be able to easily use your data for:

loans;
certain financial contracts;
specific legal operations.

Blocking can be managed online through government services.

Which Services Foreigners Need Most Often

Dla większości osób mieszkających w Polsce wystarczające są następujące platformy:

After arrival:

PESEL;
Profil Zaufany;
Gov.pl;
Login.gov.pl.

For work:

PUE ZUS;
e-Urząd Skarbowy;
Twój e-PIT;
Praca.gov.pl.

For health:

Internetowe Konto Pacjenta.

For business:

Biznes.gov.pl.

For everyday issues:

mObywatel;
ePUAP.

Common Mistakes Foreigners Make When Using Government Services

No Profil Zaufany

Many try to use government websites without electronic identification. As a result, some functions remain unavailable

Incorrect Data

When changing an address, document, or personal data, it is important to update the information in government systems

Lack of Control Over ZUS

Some employees believe that the employer automatically fulfills all obligations. However, foreigners should independently verify the calculation of insurance contributions.

Ignoring Emails

Government institutions are increasingly using electronic communication. It is important to regularly check your accounts.

Government online services in Poland significantly simplify life for foreigners. After obtaining a PESEL and Profil Zaufany, most issues can be resolved remotely: from taxes and healthcare to work, business, and social benefits

For a new resident of Poland, digital services become as important a tool as a bank account or mobile communication. The sooner access to the main platforms is arranged, the less time will be spent in queues and visiting institutions

All government online services in Poland for foreigners: complete list of useful portals